Most guarantees are a sentence. This one is a checklist — eight specific, checkable standards. If we fail one and don't fix it, you're owed twice what you paid for that piece of work.
Every checkpoint below is agreed in writing before work begins — part of your project's BOQ and specification, not a verbal promise.
Each checkpoint is inspected together with you at the relevant stage — not signed off by us alone.
If something doesn't meet standard, we get [ 7 working days — to confirm ] to correct it before the guarantee applies.
Uncorrected within that window, you're entitled to 2× the amount paid for that specific scope item.
Drafted against the same specification language already used across TakeItEasy BOQs — board grades, named hardware, finish quality — so every checkpoint is something that can actually be verified on site, not argued about.
Every board grade (BWR / BWP / HDHMR, as specified) matches the named IS code and brand in your BOQ — verifiable against material delivery records on request.
Every hinge, channel and fitting matches the named brand in your BOQ. A substitution made without your written approval is a checkpoint failure, regardless of quality.
Laminate, PU or paint finish checked against the approved sample — consistent sheen, no visible seams on PU work, no bubbling or peeling.
Every shutter, drawer and door checked for true alignment — no visible gaps beyond [ 2mm — to confirm ], smooth soft-close operation throughout.
Executed dimensions checked against the approved 3D drawing and BOQ, within [ 5mm — to confirm ] tolerance.
Handover happens only after every listed snag from the joint walkthrough is resolved — not the majority of them.
Execution completed within the agreed timeline, unless a delay is attributable to the client and documented in writing at the time.
The same assigned designer and project manager remain on your project from kickoff to handover, without unannounced substitution.
The 2× applies to the specific scope item that failed a checkpoint — not automatically to the full project value. A misaligned wardrobe shutter shouldn't trigger a payout equal to the whole home. Scoping it this way keeps the guarantee something we can actually stand behind at full strength, instead of a number that gets quietly softened the first time it's tested. If you'd rather it apply project-wide above a certain severity, that's a real option — just a different risk profile, worth deciding deliberately rather than defaulting into.
Before this goes anywhere near an ad or a client: every bracketed figure above (response windows, tolerances, claim email) is a placeholder I've suggested, not a confirmed policy — please review and set the real numbers.
This document is a first-draft business policy and does not constitute legal advice. We'd strongly recommend a lawyer reviews the guarantee — especially the 2× trigger and scoping language — before it's published, advertised, or offered to any client in writing.